Telesales Team Leader

Top Job Recruitment are looking for a Telesales Team Leader to join a successful company based in Maldon


Job Role:

  • To support and manage a team of Outbound Telesales Advisors
  • Ensure the team meet daily, monthly and annual targets
  • Deliver regular feedback to individuals based on call results
  • Shadow calls to support the development of sales technique
  • Completing routine and ad hoc tasks as delegated by the Manager
  • Shadow calls to support the development of sales technique and soft skills
  • Promote the outbound operation in a highly professional manner by building very strong, positive relationships with colleagues across the wider business
  • Participate in client/potential client visits with positivity, professionalism and enthusiasm

Experience needed:

  • A track record of success in an outbound telesales environment
  • Experience of motivating a team to performance excellence
  • High level of computer literacy/ IT skills including the ability to effectively use MS Office products (specifically Word, Excel and PowerPoint)

Skills Needed

  • A highly positive attitude
  • The ability to remain calm under pressure
  • Excellent motivational skills
  • Excellent organisational skills
  • Excellent communication skills
  • The ability to balance the needs of team members, customers and business stakeholders
  • A clear understanding of how and why to represent client brands in the best way possible.
  • The ability to adapt swiftly and appropriately to change.
  • An innate understanding of how to model appropriate behaviour.

Apply now if you want the opportunity to really put your stamp on a company